How to Make Some Smart Ass Decisions

We all make awful decisions from time to time. Some people make awful decision more frequently then just “from time to time.” But have you ever thought about why you make the decisions you do and what goes into the decision making process? I was inspired to do this myself after a recent trip to [...]

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Thanksgiving Humor: Rain on My Parade – Please!

(Note: This is a repost of some Thanksgiving humor I wrote a couple of years ago – enjoy!) Thanksgiving Day is approaching here in the U.S., and that means that on a very cold Thursday morning thousands of people will be lining up to watch the Macy’s Thanksgiving Day Parade. I’ll admit it, I don’t [...]

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When Common Sense and Customer Service Collide

Do you know what, “smack yourself in the head because it is so unbelievably idiotic customer service,” is? Probably, but in case you don’t (and to read some ideas on how to fix it) keep reading… I was at Barnes and Nobles with my friend Fred Gleeck (we were in Las Vegas during our November [...]

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Compliments: Take ‘Em Like a Man!

A couple of days ago I wrote a post on The Immense Power of an Unsolicited Compliment. My friend Terry Ryan pointed me to a post he made on his blog a while ago on the converse: Always Accept Compliments. Give it a read – he’s got a good point. If someone goes out of [...]

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In Defense of TSA’s Rudeness

You know what grinds my gears? People who are too selfish to follow simple rules designed to make everyone’s life easier. At many airports now, they have multiple security check-lines. One is for the “Expert Traveler.” The sign at the start of that line basically says, “This is for people familiar with TSA procedures, have [...]

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The Immense Power of an Unsolicited Compliment

A couple of days ago an old friend sent me this email: “I had to email you and tell you that I am loving your blogs. I really hope that you’re doing well and that the Motivational SmartAss is paying off not just for the sheer fun of it, but by making you very rich [...]

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NetFlix Stupidity, Part 2 (Being Outwitted by an Envelope)

Last week I wrote about how my experience with NetFlix could teach us all lessons we about letting go. Turns out, there is a part two to that story… As I mentioned in that post, I had Disc 3 of Season 8 of the X-Files in my possession for just over a year. I finally [...]

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Business Lessons From People Who Stab Themselves

Stupid, stupid, stupid, stupid, stupid, stupid, stupid, stupid, stupid, stupid, stupid, stupid, stupid, stupid, stupid… I came across this story recently about a man who couldn’t go to work at Blockbuster because he said he was stabbed. Sounds fair, right? “Being stabbed” has got to be pretty high on the list of acceptable reasons to [...]

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The Best Revenge is Good Living (Them Damned Yankees…)

It’s easy to hate. It’s easy to get angry. And occasionally, in the right context, it can be a little fun. But at the end of the day, nothing works as well as letting go and living well… Here’s a simple sports fact: when your team loses you really want to hate the other team [...]

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Lessons From Losing the World Series

Do you give up too soon? On your sports team? On yourself? Sadly, I learned last night that many people do… The Philadelphia Phillies lost the World Series last night to the New York Yankees. It was a sad day for Philadelphians who were truly hoping for back to back work championships from the fightin’ [...]

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