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Category Archives: Business Advice
Does Your Customer Service Stink?
I recently posted about some bad customer service I received waiting for a tow truck. This may make you wonder, “hmm, do I deliver great customer service or does my service stink?” Here’s a quick questionnaire that may help you … Continue reading
Customer Service – Shouldn’t It Just Be Common Sense and Courtesy…?
Why does it seem that the simplest and most obvious things are the ones that most often get missed? I recently had the unfortunate need to get my car towed from one garage to another. I headed over to the … Continue reading
Rating the Business Acumen of Horror Movie Monsters
With just a few days to go before Halloween, now is the time to get that last bit of horror movie watching in. And we all know that what makes a truly great horror movie is not the hero, but … Continue reading
How NOT to Lead Effectively
Sometimes people do some weird things that just make you shake your head and say, “how is that possible?” It’s easy to mock (and I will!) but it’s also very important to pay attention to what we can learn from … Continue reading
Posted in Business Advice, Motivation & Success
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New BlogCast: Is the Customer Really Always Right?
Here’s a new MP3 for you: Is the Customer Really Always Right? “The customer is always right,” is a nice pithy phrase, but by falling back on that little aphorism I think people end up missing the point. In this … Continue reading
Posted in Audio, Business Advice
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I Want My Garlic Mashed Potatoes!
This weekend I attended the wedding of two very close friends. Everything went great. The ceremony was awesome, the music was good, the wine flowed, and everybody had a wonderful time. Everything was perfect. Except for one teensy, tiny, miniscule … Continue reading
6 Business Lessons We Can All Learn From Horror Movies
It’s Halloween time, which means it’s the perfect time to fire up some great horror movies. But did you know that you can learn a lot of business lessons from watching the stupid things characters in horror movies do? If … Continue reading
What We All Can Learn From NBC’s Heroes’ Suckitude
NBC’s Heroes is awful. Just awful. So why do I still watch? Because a) I am evidently a masochist who is quickly trying to kill my brain cells and b) I still have hope that it will return to it’s … Continue reading
How Come That Guy’s Successful and I’m Not?!
Have you ever seen someone who you know you are clearly superior to achieve more success than you? Do you ever ask yourself “how come that guy’s successful and I’m not?!” This can occur in many contexts. It could be … Continue reading
Posted in Business Advice, Lists
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Why Use a Professional Humorist?
Here’s a little bit of self-promotional propaganda for ya’: Sometimes people wonder what benefit there is to using a motivational humorist (or “Motivational Smart Ass”) as a conference speaker. Perhaps you are unsure whether to book a humorist or an … Continue reading
Posted in Business Advice
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