The Saddest, Most Tragic, Stupidest Thing I Have Seen in a While

Ok, this one’s not funny, but this story has been hanging with me since I first heard it…

From the Associated Press:

PHILADELPHIA — A man who was attending a bachelor party at a bar next to the Philadelphia Phillies’ ballpark has been beaten to death during a melee outside.

You can read the full story here

Evidently, two groups of guys got into some kind of a dispute at the bar that’s attached to the ballpark. They were kicked out and they continued their fight outside, at which point one of them was beaten to death.

Read it again. One of them was beaten to death

This is a classic and tragic (and probably all too common) example of people who have a complete inability to think more than seven seconds ahead. And now, because getting into a fight over something inconsequential and stupid seemed like a great idea in the moment, one life is ended, one (or more) lives are destroyed, and a host of other lives will be negatively impacted.

“But Avish,” you may be saying, “you don’t know what the fight was about.” Come on. There is nothing that fight could have been about to justify it. They were in a crowded bar at a ball game. Fighting is the last resort, used to defend your life or the lives of those you love from imminent harm. That’s it. I would lay 1,000 to 1 odds that this fight was about someone getting bumped, a beer getting spilled, or someone talking to someone else’s girlfriend. Stupid.

I frequently go out for a few drinks with friends. There is not a single one of them who would get into a fight, even after drinking. You know why? Because they are not friggin’ idiots.

In fact, I use that as a qualifying method when it comes to hanging out with people. If you are the type who is going to get into a fight, I am not going to hang out with you. Why? Because I am not a friggin’ idiot

As a martial artist, I know how fragile the human body is and how easy it is to inflict some real damage to a person. As a martial arts instructor, I try to instill in my students that sense of responsibility and restraint. As a humorist and comedian, I try to resolve or remove myself from situations with humor. As a person who is not a friggin’ idiot, I plan on never getting in a fight, ever.

This is the kind of story that makes me embarrassed to be a sports fan, a Philadelphian, and, frankly, a human being.

Let me try to pull out a lesson here, as obvious at it may be.

Lesson: For the Love of God, THINK!

I often talk about the process of improvising with anything and how to make good decisions in the moment. One of the key principles there is to think in terms of outcomes and big picture. This story is a sad example of what happens when you take the situation of not doing this to the logical (or seemingly illogical) extreme.

The key is you have to really think. If someone had told these guys right before getting in the fight, “hey man, think down the road,” chances are nothing would have changed. That’s because they wouldn’t have really thought things through. When you do, you start to realize how stupid some of the decisions you make, or are about to make, are.

You may never be in a situation where you need to decide whether you should get in a fight (I hope not). But let’s bring this back to situations that you probably do encounter…

How do you respond when a customer is rude to you? Do you smile it off and humorously vent with co-workers later, or do you respond with rudeness (which leads to supervisor involvement and potential negative feedback, suspension, or dismissal)? How do you respond to prospect objections during a sales cycle? With a positive “yes, and” as you try to move them forward or with frustration, irritation, or depression? If you’ve had a bad day at work and, when you get home, your spouse says something stupid, do you laugh it off and explain to them that you have had a bad day or do you snap at them, ruining everyone’s evening and then having to spend hours or days patching things up?

Training yourself to make good decisions in the moment can and will have a huge positive impact on your life. It’s not that hard, it just takes some practice.

Bonus Lesson

Don’t ever, ever, ever, ever resort to physical violence unless it is 100% self-defense.

If you’re sitting there thinking about explaining to me why it’s important to fight in these inconsequential situations (and not thinking about changing), please, don’t email me, don’t buy my products, don’t hire me to speak, and for the love of God, watch all sporting events from the comfort of your own home….

Posted in Motivation & Success | 3 Comments

Hilarious Video on “Vendor Client Relationships”

This video was passed along to me by Gina Shreck. It is a hilarious look at what the world would be like if people negotiated with everyone they negotiate with professional speakers (it was created by the people at Scofield Editorial):


Hilarious!

Are there lessons here? Sure:

Lesson #1 – For Purchasers of Services

Realize that anyone that anyone who provides a service, as opposed to a physical, tangible product, is still providing value. Don’t insult them by addressing the low fixed costs they may have – you are paying for expertise and results, not time and materials.

This isn’t to say you shouldn’t negotiate. But what makes a lot of the bits funny in the video is that most of the negotiating comes from the buyer talking about themselves (i.e. “it’s not in our budget”), as opposed to explaining why the other side should do it for a discount. Remember, anytime you want someone else to do something, couch it in terms of their best interest, not yours!

Lesson #2 – For Providers of Services

Realize that the world is the way it is; there is no point in getting upset about it. We can laugh, commiserate, and complain with each other, but to be morally offended when someone tries to get you to cut your fee for no reason is a lesson in futility. Most people are conditioned to buy things as commodities, or based on costs. They have trouble understanding the concept of paying for results and don’t get why we charge what we do. Plus there is always a glut of low-priced (and free) options that make people look at our fees and say, “wait a minute, I don’t understand…” Sometimes this makes us want to rip our hair out and scream at the buyer (if you are wondering, yes, this would be a bad thing).

A much better approach is to educate the buyer as to why you charge what you do and why you are a better value than any of the low-price budget options. If you can’t articulate these two things, then you have bigger problems than buyers who negotiate with you.

Those are two lessons to take away from this video. But mostly it’s just really funny…

Posted in Just Funny, Talk Gooder | Leave a comment

Fast or Slow, Dumb or Smart

When Ding Happens, do you respond fast and smart, slow and dumb, or somewhere in between…?

I had just finished writing a blog post and ran my spell checker. It promptly found a misspelled word, “rhe.”

Quick, if you had just one guess as to what I mean to type when I typed “rhe,” what would your guess be?

Of course the word is “the.” It’s only the most common word in the language, and the “r” and “t” keys are next to each other on the keyboard. Simple, right?

Interestingly, my spell checker offered up 17 possible words and “the” was not one of them!

That’s shocking. Here are a few of the alternatives it did give me: “rhea,” “Rh,” “hep,” “rheum,” and “rh.” yes, all of those seem like much preferably words to a simple “the.”
Yup, that's my spell checker. Got himself a 270 on the SAT verbal...
Any human would look at “rhe” and say, “yup, that’s supposed to be a “the.”” The computer, while being lightning fast and able to proof-read a document much faster than a human, is limited by the algorithm it is programmed to follow.

The computer is very fast, but dumb. Dumb in the sense that it can only follow a preset path. Humans are slow but smart. Smart in the sense that they can think creatively and piece together incomplete or incorrect info.

There is a parallel here to how people react when Ding Happens. You can react to the unexpected fast or slow, and you can be smart or dumb.

Let’s take a look:

Fast and Smart

Obviously the ideal response. React quickly, and react properly. This is what the best improvisers do. It’s not always easy, but it can be done and it can be taught. Check out The Step By Step Process to Improvising with Anything for more info on that.

Slow and Smart

Slow and smart is not so bad. Taking time to think through responses and consequences is the mark of a calm, stable leader. While their may not always be time to be slow and deliberate (which is why “fast and smart” is the best), the ability to make smart choices is critically important.

Dumb does happen. Just don't let it happen fast

Dumb does happen. Just don't let it happen fast

Slow and Dumb

Slow and dumb is not so great, but it’s not the worst scenario. At least in this case when a person is going to choose a dumb response, they won’t do it right away. By being slow, they allow for the possibility that they won’t even have a chance to respond. While you don’t want to stay in this category, you are better off here than in the final group…

Fast and Dumb

The worst and most dangerous option. Many people like to “jump into action,” when the unexpected happens. Sadly, they don’t always think through what they are doing, nor do they think through whether their actions are going to help or actually hurt the situation. Like the computer, people who react fast and dumb tend to react the same way to every situation, not allowing for the variations and nuances that may exist. They put everything into a “mental box” as quickly as possible, even if things don’t belong in those boxes.

Be very wary when you are amongst these people, for they will get you into lots of trouble (though they will seem like they have the best of intentions). And please, for the love of God, don’t be one of these people! Slow down if you must – even if you don’t come up with smarter responses, at least you won’t be making the situation worse…

Improvising with the unexpected isn’t just about being fast. It’s about making the best choices fast. This is why the step by step process to improvising with anything is so useful. It shows people how to make the right decisions reflexively, so they happen very fast. It also gives people the tools to stay open minded and think creatively so that they can avoid the rigid thinking that leads to dumb responses that makes bad situations worse.

Pay attention to the choices you and the people around you (employees, co-workers, friends, family) make. Which group are they (and you) falling into…?

Posted in Business Advice, Ding!, Motivation & Success | 5 Comments

For Your Enjoyment: The “Best Of…”

This blog has been going a little while, so some of you new folks may not have explored the old posts. So here I have selected to “top” posts from my blog for your enjoyment. They were selected based on reader feedback and my own thoughts.

If you want to introduce someone to this blog (and you should be introducing people to this blog…) this is a good post to point them to. If they can’t find something here that make’s them laugh and learn, well, then, this isn’t the blog for them…

Enjoy!

Use the convenient links below to share this on Facebook and other social media sites, or just email your friends the URL for this page!

Posted in Lists | Leave a comment

A Dumbass By Any Other Name

My Aussie friend (and awesome productivity speaker) Neen James posted the following tweet on twitter:

“Aussie slang: drongo – a stupid, inept, awkward or embarrassing person, a dimwit or slow-witted person”

I love it! Can you say, “dumb ass?”

I may have to work the word “drongo” into future posts. If you know of other synonyms for “dumb ass” or “drongo” post them in the comments – especially if they are foreign words or slang!

(Note: keep it PG/PG-13. If it would make it past the FCC on US TV, then it’s all good…)

By the way, you should follow Neen on twitter. She posts daily productivity tips and useful info to make your day better!

Posted in Just Funny | 6 Comments

A Brief Word on Dying

fiveringsMy friend Courtney recently posted this as a Facebook update:

“In martial arts training, there is much talk about dying. Being willing to die everyday means willing to let go of our PROTECTION, assumptions, our visions and disintegrate into NOW. This frees us up to POWERFULLY LIVE…..”

Very true statement, and it reminded me of an article I wrote about four(!) years ago on this concept and how it relates to life.

Here’s the original article. Enjoy!

Life Lessons from the Greatest Swordsman Who Ever Lived

Miyamoto Musashi is considered to be the greatest swordsman who ever lived. After fighting in over sixty duels, Musashi reflected on the concept of strategy and what allowed him to win so many battles. He recorded these thoughts in a book titled “Go Rin No Ryu” or, in English, “A Book of Five Rings.”

So why am I talking about sword fighting now? Well, because the book itself uses sword fighting as a metaphor for all things. The book is about strategy in general. It is considered such a masterpiece of strategy that some business schools, Harvard included, use it to teach business strategy.

In terms of the modern world and what lessons we can take from it now, I would like to quote one line from the book. Musashi says, “the way of the warrior is the resolute acceptance of death.” These eleven words are profound and contain the secret to a great many successes in them. The statement means that in order to do his best, a warrior must accept the possibility and reality of death. A warrior who did not do this would be afraid of dying in combat, and as such would lessen his ability to fight. Ironically, the more concerned a warrior was with dying, the more likely he was to die. Only by accepting the reality of death could a warrior get past it.

Taken outside of feudal Japan, this sentiment can have a huge impact on your success in a variety of areas. Like the warrior, rather than fearing the negative consequence, once you embrace and accept it as a real possibility you can move past it.

The same rule applies to business. If you are afraid of messing up a presentation, or a project, or a sales call, the more likely you are to mess it up. Once you accept the reality of failure, you free up your energy to allow yourself to perform to the best of your ability.

Remember, all you have to accept is failure, rejection, or embarrassment – Musashi had to accept death.

Posted in Motivation & Success | 3 Comments

You Get What You Pay For…

Not all camps are created equal...

Not all camps are created equal...

I have a friend who took his young daughter to day camp for the first time this week. His description of walking in to the camp for the first time demands to be blogged about…

He calls me on the phone and says, “I walked in, and it felt like I had walked into an underground Rave”

“Why is that?” I asked.

“The walls – I kid you not – were all painted straight black.”

“That seems odd for a kids’ day camp…”

“Yeah! And stuff wasn’t really organized or set up nicely. Oh, and there was a strobe light flashing.”

“A strobe light?”

“Yup”

“Ok, stupid question, but humor me here. Why, at 10AM at a kids’ day camp, was there a strobe light flashing?”

“I don’t know! But it was. Oh, and to top it all off, there was a person on a mic leading the kids in song, but the mic wasn’t balanced at all so it was all squawky and ear piercingly annoying.”

“It sounds to me like you were dropping your daughter off at a day camp straight out of A Clockwork Orange. Was Malcom McDowell one of the camp counselors?”

“I wouldn’t have been surprised. But the price is right.”

Would you want this guy as a camp counselor?

Would you want this guy as a camp counselor?

“How much is it?”

“Zero dollars!”

“What?”

“Yeah, it’s free.”

“Well if it’s free, what are you complaining about?!?”

“I know, I know, you get what you pay for…”

True dat. True dat.

And that my friends, is the lesson:

Lesson: You get what you pay for – Simple enough, and you’ve heard it before, but we all forget this simple idea. You absolutely do get what you pay for. Which is not to say that you can’t find amazing bargains, or that anything that is more expensive is automatically better, but when your only, or primary, criteria is based on budget, you will frequently find yourself regretting your buying decisions. (This is why you should seriously consider hiring a qualified professional speaker for you next event instead of trying to find someone to do it “pro bono” – remember, you get what you pay for!)

Bonus Lesson: If you are providing a service, you *can not* buy-in to “you get what you pay for” What this means is that if you do offer to something pro bono, or on the cheap, the worst thing you can do is deliver low quality and then shrug at the customer and say, “well, you get what you pay for.” People don’t care how little they are paying you; if you agree to do something, you must deliver what you said you would in the manner you said you would. Ideally, you’ll deliver even more than you said you would. You word is your bond, and at the end of the day your reputation is the only thing you have.

This isn’t to say that you should go broke by over-delivering. Instead, this means that you set up expectations and outcomes very clearly at the beginning of a business relationship,no matter how much (or little) you are getting paid. Once you agree, you deliver high quality, regardless of what great deal you gave the client.

The conclusion
In the story above, my buddy was laughing the whole time he was telling me the story, so he wasn’t angry about it. And, I think overall his daughter had a good experience, so it all worked out ok. But it should create great food for thought the next time you are hunting around for the cheapest provider of an important service…

Posted in Business Advice, Motivation & Success | Tagged | Leave a comment

How to Quickly Put Together a Great Speech

Have you ever struggled to put together a presentation, regardless of the length? Do ever get envious watching other people speak, wishing you could put together a speech that seems to flow so well? Read on, because I am going to show you how….

A few years ago, I listened to a program by Glenna Salsbury. In it, she mentioned a simple little formula that I still use to this day when I craft a speech. Frankly, it is very simple and has been taught in many ways, but for some reason the way she explained it just stuck out to me. I am going to share that with you now.

No, not *that* kind of PSA...(Photo by Rich Anderson)

No, not *that* kind of PSA...(Photo by Rich Anderson)

The formula is simple:
P-S-A

That stands for Point. Story. Application.

In any presentation, all you need to do is follow those three steps.

1) State your Point – What do you want the audience to know? What action do you want them to take? What new learning are you trying to instill?

2) Tell a Story that reinforces or proves the point – Ideally this is a personal story of yours. This is also the place to put in your humor, emotion, characters, movement, etc.

3) Give us the Application of that story – For training type presentations, explain to the audience how they can apply what you just taught. For a personal speech (toasts, for example) point out how the story reinforces the point you were making. For sales presentations, let the audience know how they can achieve the same results in their business.

That’s all there is to it. Of course there will be some customization and variance, but if you start with this formula as a base, not only will you be able to create amazing and powerful presentations, but you will be able to do so very quickly.

This process can be used for full keynote speeches (just string a bunch of PSAs together), work and sales presentations, and even social toasts and speeches.

Let’s walk through three examples: one from a keynote style speech, one from a sales presentation, and one from a personal speech.

Keynote Speech

One of the points in my keynote speech is how, in order to improvise with anything, you should say “yes, and” instead of “yes, but.” One of the subpoints is that you should say, “yes, and” not only to others, but also to yourself.

You can see an example of me telling the story here (note: if the play button doesn’t work, click the video to open it in YouTube directly):

Here’s the simple structure:

1) Point – I state the point, “what’s saddest is how often we “yes, but” ourselves
2) Story – I tell the story of meeting my friend Kirstin, and how a simple shift from “yes, but to “yes, and” made a huge difference
3) Application – Then I ask the audience, “how about you? What are you saying “yes, but” to in your own life?”

That’s all there is to it. See how simple it can be?

If you are designing a keynote, just layout your points, find a story for each, and then come up with an application for that specific audience. Repeat for each point and subpoint, and you’ve got the basics for a great speech.

Work Presentation

For this example, let’s take one of the most common types of presentations: the sales speech.

(Even if you never deliver a “sales” presentation, you can use these same principles since at the end of the day your goal is to “sell” people on something – whether that’s a product or an idea)

In a sales presentation, rather than rambling on about the features of your product, and rather than espousing how awesome the benefits are, use the PSA formula:

1) Point – State one of the primary benefits of your product or service. (“If you invest in this software package, you can expect to see a 25% increase in revenue”)
2) Story – This is the critical piece! Tell a story about another client who gained this benefit. Tell it as a story, not as a bullet point list of facts; this makes it real.
3) Application – Point out to your prospect how he or she can get the same benefit. (“In your specific case, once we have set up the software, you will see X, Y, and Z”)

The story is the piece that draws the listener in and gets them visualizing the benefits. It moves the presentation from logic to emotion.

Social Speech

Sometimes you may be asked to “say a few words.” It could be a toast at a wedding or party, or maybe you are introducing a friend, co-worker, or family member at an event. The PSA formula is really useful in these cases.

Last Fall I had the honor of introducing my father as he received an award from an association he had been involved in for a long time. The event organizer asked me to “talk about him, but focus on his work in the group, not on your personal relationship with him.”

There was a challenge with this: He got involved with this group after I left home, so I knew very little about it! Also, me doing the introduction was a surprise so I couldn’t ask him for info…

I spoke briefly with my mom, and in a one minute conversation I learned that the main thing about my dad in this group is that he was known as the guy people would always come to for advice. People trusted him, and would follow his lead.

Ok, from that, I had enough to apply the PSA formula:

1) Point – “My father is known for his quiet leadership. People trust him to do the right thing and follow his lead.”
2) Story – Now here was the tricky part, as I was supposed to talk about his association involvement. Instead of that, I told a story of when I was growing up and my dad put his foot down about some party I wanted to attend, and a bunch of other parents followed his lead (this also gave some good humor moments)
3) Application – Then I tied the story back to the association. “This is how my dad was growing up, and this is how he has been here”

It went great. The Point and the Application tied together whatever Story I told. Ideally I would have told a story from his association work, but lacking that, this worked just fine.

Sometimes you will be asked on the spot to say a few words. This formula can be a life saver. Pick the one point you want to make, tell a personal story that supports that point, then tie the story you told back to the point. This will allow you to whip up a brilliant 2 minute “toast” in no time at all.

There you have it. Use this simple process the next time you have a speech to give. Not only will your life be easier and less stressful, but you will also be a much more effective speaker!

Notice 1: There’s still time to save $1,000 off this November’s Speaking School. Sign up by July 24th and you get $1,000 off! We’ll us improv comedy and speaking exercises to make you a better, more authentic, and funnier speaker – in just one week!

Notice 2: Not able to attend in November? The pick up the Improv For Speakers DVD set and develop your speaking skills right from the comfort of your own home!

Posted in Talk Gooder | 5 Comments

Celine Dion Tops Herself in “Worst Cover Song” Contest

Never say something is the “worst ever,” because people will always find a way to one-up (or one-down) you…

I recently posted an article about my experience attending the Sheryl Crow 4th of July concert. In that post, I referenced an earlier post where I called Celine Dion’s cover of AC/DC’s “You Shook Me All Night Long” the worst cover song ever.

Then someone forwarded along this crime against humanity:

I stand corrected.

For those of you wondering whether God exists, I think you have your answer. Either there is no God, or he is a mean, vengeful God, for no loving and benevelont God would allow such a thing to exist…

Posted in Just Funny | 6 Comments

What Kind of Smart Ass Are You?

I’m the “Motivational Smart Ass.” What word would you put in front of “Smart Ass ” to describe yourself? “Motivational?” “Inspirational?” “Muppetational?” If you haven’t thought about it before, maybe you should…

I recently posted an article asking you What’s Your Word? That post talks about how when you distill what you think about the majority of the time down to one word, it can give you a good idea of what you focus and actions, and therefore results, will be.

To build on that idea, let me now as, “what kind of ‘Smart Ass’ are you?

My blog and brand is “The Motivational Smart Ass.” That’s how I see myself, and that’s how I believe people see me (and how I want them to see me) Even though I make a lot of jokes, am a bit sarcastic, and like to rant at stuff, under it all my goal it motivate and teach people how to do better.

So what kind of a Smart Ass are you?

What’s the adjective you would put in front of “Smart Ass” to describe yourself? More importantly, what word would others put in front of “Smart Ass” to describe you?

My friend David Newman is a Marketing Smart Ass. Neen James is a Productivity Smart Ass Mike Worth is a Video Game Music Smart Ass. If you visit their sites, you’ll know what their “Smart Ass” terms are within 2 seconds.

This is not just for business owners and entrepreneurs. Even if you don’t own a business you are trying to market, it is still worth thinking about your adjective. Are you the “funny Smart Ass?” The “loving Smart Ass?” “The depressing, bitter, and negative Smart Ass?”

Think about it: What kind of Smart Ass are you?

Now you may be thinking, “Avish, I have a good idea what my adjective is, but I don’t want to be called a smart ass.” If so, then what exactly are you doing reading a blog called “Motivational Smart Ass??” 🙂

Of course, we may just be on a different page when it comes to defining the term “Smart Ass.” To some, a smart ass is an annoying arrogant jerk. To me (and should be to you while you read this site), a Smart Ass is simple a person who sees the humor in everything, likes to point it out, and likes to make a lot fun of stuff but is smart enough to balance that with intelligence and consideration. Doesn’t sound so bad now, does it?

Why is this important?

This is not just a funny “ha-ha” way of describing yourself. This is about the impression you make on the world. This is about whether you are taking actions to be the person you really want to be. This is about integrity and authenticity and character – making certain that the person you are on the inside is the person the world sees on the outside.

Take a second now to think about what kind of Smart Ass you want to be vs, what kind of Smart Ass the world sees you as. Are they the same? If not, change the actions you are taking now!

So one final time:

What kind of Smart Ass are you?

P.S. Leave your answer to the question, “What kind of Smart Ass are you?” in the comments section below. I would love to see what kind of Smart Asses I have reading my blog…

Posted in Business Advice, Motivation & Success | 2 Comments