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Category Archives: Business Advice
Is Your Politeness “Automatic?”
Anyone can be polite and nice when things are all going great. They real trick is being polite no matter what, and the only way to do that is to make politeness and “automatic response.” This past weekend I was … Continue reading
The Benefits of Lightening Up At Work
Below is a video clip of Adrian Gostick, co-author of “The Levity Effect,” being interview by Erin Burnett on CNBC. I haven’t read the book (yet), but the short video points out examples of companies and research that show how … Continue reading
Posted in Business Advice
1 Comment
Simple Rule When Asking For a Favor: Don’t Be a Dumbass
There are few better ways to damage a professional relationship than to ask for a favor and then screw over the person doing you the favor. And yet, like all things so stupid you would say, “that would never happen,” … Continue reading
Posted in Business Advice, Motivation & Success
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New BlogCast: Awful Movies and Target Marketing
Here’s a new MP3 for you: Awful Movies and Target Marketing “Epic Movie” is a truly awful movie made by the same people as Scary Movie and Date Movie. Awful, awful, awful. So bad I couldn’t watch the whole thing, … Continue reading
Posted in Audio, Business Advice
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The Curious Tale of the Unprepared Delivery Dude…
I love improvisation. I teach improvisation. I continue to study improvisation. And yet, sometimes, I have to step back and say, “you know, a little pre-planning can go a long way…” I previously wrote about an Indian restaurant I liked … Continue reading
Triumph of the Annoying Sales Guy
Have you ever interacted with a sales person so annoying that you wanted to storm out and deny him your business? Not just deny him your business, but also make sure he knew the only reason you were not buying … Continue reading
Posted in Business Advice, Motivation & Success
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Don’t Be A Goober!
Here’s a recent tweet from my friend and fellow speaker David Newman
Posted in Business Advice, Motivation & Success
3 Comments
New BlogCast: “The Ignorant Leading the Uninformed”
Here’s a new MP3 for you: The Ignorant Leading the Uninformed “Blogcasts” are audio versions of existing blog posts. I take an old post, read it, and embellish and add things as needed. If you like to listen to MP3s, … Continue reading
Posted in Audio, Business Advice, Motivation & Success
1 Comment
A Study of Geometry, a Study of Miscommunication…
All right friends, prepare to get seriously nerded on… I recently came across an article about a bicycle with a pentagonal front wheel and triangular rear wheel. The writer says that even with these weird shaped wheels, the ride is … Continue reading
Posted in Business Advice, Motivation & Success
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When is Good Customer Service Not Good Customer Service?
Answer: When you don’t want it! I have seen over the years that many organizations and individuals do things they consider constitute “good service.” The problem with this is that there is no way one set of “rules” will correctly … Continue reading