4 Responses to “No Singles?”


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  1. I’ve been on the other side of this transaction. The problem with a polite “do you have anything smaller?” is that some jackass always tries to count out $3.23 in pocket change.

  2. avishp

    Fair enough, Jeff. Then how about a polite, “do you have any singles?” It wasn’t the exact wording that bothered me as much as the lack of courtesy behind it, intentional or not.

  3. I agree with you. You are now susceptible to another store. Before this transaction you thought she was your friend. Now, you know she’s not. It won’t matter if you move on.

    And, I agree with you–this story isn’t about her, it’s about what we might be mindlessly doing to create an opportunity where customers who we thing are loyal will feel released to look at their options.

    Thanks for sharing.

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