R.I.P. Greg Giraldo

If you haven’t heard, Greg Giraldo, a 44 year old stand up comedian, died yesterday after a suspected overdose of prescription meds. As a comedian and humorist, I am often asked, “who is your favorite comedian?” The first answer that always came to my mind was, “Greg Giraldo.” I often tell speakers that if they [...]

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Who Are You, and What the Heck Do You Do?

“What, exactly, do you do?” That’s a good question, and one that some people find hard to answer. Even though it’s hard, it’s an important one to answer. And if you are in business for yourself, it is vital that not only can you answer it, but that your contacts, prospects, and blog readers can [...]

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How to Be More Improvise-ABLE

Here’s an unfortunate truth you need to face: Your brilliant plan will fall apart at some point. You may think you have every angle covered, but you will have missed something. Or something will happen that no one could ever could have anticipated. Or someone else will do something incredibly stupid that will throw you [...]

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Management Fail

In the American employment system, people are divided into two separate yet equally important groups: the managers who do stupid things, and the employees who suffer at their stupidity. These are their stories… Once upon a time there was a girl named Lizzie. Lizzie had a full time Monday to Friday job, but she decided [...]

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Customer Service Credo: Deeds, Not Words

Written customer service policies are usually a terrible thing. Why? Because most companies that have a written policy tend to deliver service that is the complete opposite of what the policy states. The written policy just adds insult to the injury of bad, bad service. Before I share my tale of customer service woe, let’s [...]

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Free 30 Minute Coaching Calls!

The new Smart Ass Mentoring Program is now open! To kick things off, I am offering a limited number of free 30 minute coaching calls! The calls will take place over the next few days, and there are only a few slots – once they are gone, they are gone, so sign up now! To [...]

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“Smart Ass Success” Webinar Recording Available Online!

If you missed last nights, “Smart Ass Success!”r webinar, don’t worry – you can watch the recording of the entire webinar online here: Smart Ass Success! How to Stress Less, Achieve More and Laugh Your Ass Off Doing It! On the webinar, I announced the launch of my brand new Mentoring Program! You can learn [...]

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Free Webinar: Smart Ass Success!

Have you ever wished you could figure out what you want, develop a plan to get it, and then actually follow that plan to completion? If so, then I have just the webinar for you… On Tuesday, 9/21, at 6PM EST, I will be conducting a free webinar: Smart Ass Success! How to Stress Less, [...]

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Customer Service Dumbassery

If you have any doubt that stupidity exists in the world, then you must listen to the audio I have linked to… This is from a few years ago, so you may have heard this before. But for me, this is the first time I have heard it, and I am still shocked. Visit this [...]

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Why People Hating What You Do is a Good Thing

What would your reaction be if you found out that somebody, somewhere hated what you do, what would your reaction be? If it’s anything other than “awesome!” keep reading… Recently, a friend started an email thread titled, “The most anti-Avish piece of music ever” “What,” you may be asking, “is the most anti-Avish piece of [...]

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